Volunteer Group Leaders

Summary

A checklist of instructions and suggestions for our Volunteer Group Leaders on what to do or not to do in our kitchens or while serving patrons.

students bement schoolThings to Know When Organizing Your Own Kitchen Volunteer Group

  • Contact Site Coordinator

The Volunteer Group Leader needs to schedule a date for their group to be present at the Community Meal Site. This is done by contacting the Meal Site Coordinator (or if scheduling for Greenfield, our Program Coordinator). If the group does not have a ServSafe certified member, FCCMP will provide a staff member to be physically present during meal preparations. **If your group has access to a commercial use kitchen AND someone on your team who is ServSafe certified, you may be able to prepare your food offsite**

  • Planning the Menu

The Volunteer Group Leader is encouraged to use the checklist provided by FCCMP (on the next page) when designing a menu for one of our meal sites. Please bear in mind that our sites easily serve over 100 meals, so keeping it simple in terms of ingredient count and complexity of food preparation is essential.

  • Ordering Menu Items

If your group needs supplemental items for your menu, ordering through the Food Bank is an option. Some of our meal sites also keep some pantry items on hand. In order to receive the Food Bank shopping list and have items ready before your meal service, you will need to contact the Meal Site Coordinator at least two weeks before your scheduled date. We will provide all essential non-food items needed to prepare and serve your meal.

  • Check in with Site Coordinator 1 week before your date

The Meal Site Coordinator for your location will be able to ensure you have access to the space, as well as communicate any guidelines for setup and cleanup. These protocols may vary slightly across our locations, so be sure to check in with the Coordinator about what is required when utilizing the kitchen.


fccmpCooking for a Crowd

Cooking groups have the option of cooking off-site if they have access to a commercial kitchen space. Otherwise, we ask that they cook on-site with our Meal Site Coordinator.

Desserts can be prepared ahead of time– please package or wrap individually before transporting to the site!

When planning your meal, please bear in mind that we strive to offer complete, nutrient dense options. This means including:

  • A protein
  • A vegetable, preferably green! Salads or roasted vegetable medleys are great!
  • A fruit
  • Whole grain or bean pasta, brown rice, sweet potato, squash or other starch (please try to stay away from white pastas or white potatoes)For help planning your menu, please refer to our menu planning guide

We have made a greater focus on adding the availability of fresh fruits, vegetables, and whole grains to our meal program and on reducing the amount of saturated fats, trans fats, and sodium in our meals.  Any efforts your group is able to use to aid us in achieving this goal will be greatly appreciated.  (As you keep in mind that some guests may have food allergies, please list ingredients on casseroles that may contain fish or nuts, in particular.)

  • All supplies needed for packaging are provided by FCCMP and available on-site.

Weather or timing of the meal (our numbers tend to be larger at the end of the month or when the weather is particularly bad) can sometimes affect the number of attendees.

  • For planning purposes: a 9 x 13 inch pan will feed 12 – 15 people for a main dish, or can be cut into 24 pieces for dessert.

On average, we have been feeding approximately:

  • Greenfield: 120 meals per service
  • Northfield: 85 meals per service
  • Orange: 65 meals per service
  • Turners: 125 meals per service

Each of our meal sites have differing dates and start & end times for service:

  • Greenfield: Tuesday and Wednesday 4:45 – 5:45
  • Northfield: 4th Thursdays 5 – 6
  • Orange: Thursday 5 – 5:30
  • Turners Falls: Monday 4:30 – 5:30

FCCMP greenfield meal April 2022Things to do one month before your day of service:

Plan your menu! Refer to our guide & contact either the Meal Site Coordinator (or our Program Associate if volunteering in Greenfield) to receive access to the Food Bank shopping list and any pantry items we have on hand.

Be responsive! We need frequent and open communication from our cooking group leaders! Our Site Coordinators know the nutritional needs of their patrons and can inform you of any allergens that need to be accommodated. They can also help you prepare a timeline to guide your order of operations in the kitchen.

Recruit your volunteer team! You’ll want at least 3 to 4 volunteers in the kitchen, and if possible, another 2-3 volunteers to help with packaging. If you are struggling with finding volunteers, please let our Site Coordinator know as soon as possible so that we can try to accommodate you!

 Things to know the day you serve:

  • You, the volunteer group leader, need to arrive 15 minutes before the rest of your cooks to touch base with the Site Coordinator and get oriented in the space.
  • Volunteers are responsible for all food preparations and cleaning! Our Site Coordinators are there to help steward the process and ensure the group is following ServSafe guidelines.
  • Meals need to be ready about an hour before service to allow enough time for packaging.
  • Reminder (Per the Board of Health):
    • Any volunteer or staff member touching food needs to wear gloves, whether in the kitchen or serving food to guests. Gloves need to be changed each time you change activities, or touch your face or hair.

Prepared Meals Checklist

Franklin County Community Meals Program aims to provide nutritious, well-rounded, and culturally appropriate hot meals to our guests. We also serve many community members with various dietary restrictions. This checklist can serve as a guide to helping us achieve the goal of offering our guests the quality meals they deserve. Please select items from each category as you prepare your hot meal. We also encourage limiting your use of salt, oils, refined sugars, and simple carbohydrates.

Whole Grains or Starch (the first ingredient listed should say “whole” wheat, corn, etc.)

☐ Gluten free or bean based pasta

☐ Brown or wild rice

☐ Corn tortillas (instead of flour)

☐ Barley, Quinoa, or Oats

☐ Sweet Potato, Peas, or Squash

*Please try to avoid serving: refined grains (like white rice and white bread), glutinous bread or pasta, white potatoes

Protein Food Items

☐ Fish ☐ Poultry ☐ Beans 

*Please try to limit serving red meat and avoid pork (for cultural sensitivity) and processed meats such as bacon and sausage

Vegetables 

☐ Asparagus

☐ Broccoli

☐ Brussel Sprouts

☐ Cabbage

☐ Cauliflower

☐ Eggplant

☐ Green Beans

☐ Leaf lettuce

☐ Mushrooms

☐ Olives

☐ Onions

☐ Peas

☐ Peppers

☐ Spinach

☐ Tomato

☐ Zucchini

Please avoid serving the items listed below to adhere to allergy concerns. Also be sure to confer with your Site Coordinator when menu planning for additional allergen information specific to their patrons.

☐ Shellfish

☐ Nuts:  peanuts, peanut butter, almonds, brazil nuts, walnuts, etc.

☐ Soy

☐ Dairy

Wheat

☐ Egg

If you opt to serve a dish containing any of the aforementioned allergens, please also provide an allergen free alternative.

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